Welcome to Hazel Papers. By placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Orders and Acceptance
All orders placed through our platform are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion. You will be notified promptly in case of any such change or cancellation.
2. Payment Method
We currently offer cash on delivery as our sole method of payment. Please ensure that the full payment amount is available at the time of delivery. Failure to provide payment may result in the order being returned or canceled.
3. Shipping and Delivery
We aim to process and dispatch all confirmed orders in a timely manner. Delivery times may vary based on location and availability. Delays may occasionally occur due to unforeseen circumstances, but we will make every effort to keep you informed.
4. Returns and Exchanges
If you receive an item that is damaged or incorrect, please contact us within 3 days of delivery. Items must be returned in unused and original condition with proper packaging. We do not offer returns or exchanges for products that are used, damaged by the customer, or returned after the specified period.
5. Product Descriptions
We strive to ensure that all product details and images are accurate. However, slight variations in color, design, or specifications may occur. If you have questions about a product, feel free to contact us before placing an order.
6. User Conduct
By interacting with our platform, you agree to provide accurate and up-to-date information. You also agree not to misuse or disrupt the functionality of the website or any communication channel related to our services.
7. Limitation of Liability
Hazel Papers shall not be held liable for any indirect, incidental, or consequential damages that result from the use or inability to use our products or services.
8. Modifications
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of those changes.
9. Contact Us
For any questions or concerns regarding these terms, you may contact us at [email protected].